For Moderators
Moderators are mainly to monitor the chat and make sure that everything is flowing properly and positively within the conversation.
Besides all the user features described in Key User Features, Moderators have the following functionalities:
Pin a question
Moderators are in charge to pin the best questions within a session, giving it higher visibility for the host to interact with.
In order to pin a question, the moderator can press on the three dots next to the question thread and "Pin it"
Pinning a question will get it on the pinned feed in the activity bar
Unpin a question
If the question is answered by the host, the moderator can unpin the question by pressing on "unpin it"
Deleting a question
Moderator have the control of deleting question that are irrelevant or inappropriate for the conversation. They can do that through the "Delete" button in the drop down menu within every question thread
Banning a user
Moderators have the control of banning a user from a session. Banning a user can be done in two ways:
From the activity bar next to the user name
Or directly from the user specific question by pressing on "Ban User"
Moderators are not able to ban the host
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